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Citrus Motors Ford & Kia


  Citrus Motors Ford & Kia


At Citrus Motors,
No Pressure Means a Great Deal

It’s true, from our exceptional pressure-free guarantee to our unparalleled service department, there’s a real difference from the very first moment you call or step into our dealership. It’s a difference that’s made us the Inland Empire’s Ford-Lincoln-Mercury dealership of choice for over 50 years. In fact, over 70% of our business comes from repeat customers or as a referral from a customer who trusts we’ll treat their friends and family with the same genuine respect they received. With customer-focused services like online service updates and expanded hours, we’re now proudly serving a third generation of customers. We look forward to welcoming you into the next generation of Citrus Motors customers.


Historically, we’re the Inland Empire’s favorite place to buy a Ford-Lincoln-Mercury and now Kia.

Established as a franchise of the Ford Motor Company in 1950, Citrus Motors has served Southern California’s Inland Empire for more than 50 years. Today, Citrus Motors is the largest and most modern Ford, Lincoln, Mercury Dealership in the San Bernardino County's Inland Empire. We are now the largest Kia dealer you will find too. In addition to our vast inventory of new and used vehicles, our 15-acre facility offers the Inland Empire’s most complete parts and service departments—including over 90 service bays, a 41,000 square foot body shop facility and an extensive $2 million parts inventory. Our commitment to exceeding customers’ expectations has been rewarded by Ford Motor Company’s highest honor, the prestigious Chairman's Award. In addition, we’ve received the North American Customer Excellence Award every year since the award's inception. You see, we have a history of making our customers happy.


Our Pressure-free Guarantee
At Citrus Motors, we believe that your car buying experience should be relaxed and enjoyable. We also understand that, for many people, the process itself can outweigh the joy of purchasing a new car, which is why we offer our exclusive pressure-free guarantee. This simply means that we promise to make shopping for and purchasing a vehicle at Citrus Motors the easiest, most straightforward experience possible.


Pressure-free New Vehicles
No haggling. No "let me talk to my manager". No kidding! Imagine the freedom of shopping for your new car in a relaxed, no-pressure environment. It's no dream - it's right here at Citrus Motors. Our helpful, knowledgeable sales staff doesn't work on commission, so their motivation is to help find you just the right vehicle and craft the deal that's perfect for you. We invite you to call us at 1-800-583-7042 to schedule an appointment or test drive. You’ll experience the Citrus Motors difference from the moment we answer the phone.


Pressure-free Pre-owned Vehicles
At Citrus Motors, we not only relieve the pressure of shopping for a pre-owned vehicle, you can relax knowing that every pre-owned vehicle Citrus Motors sells undergoes a rigorous 119 point quality check. If you're not happy with your car, we’re not happy and we'll prove it! All eligible pre-owned vehicles come with a three-day, 200-mile satisfaction guarantee as well as a limited two-year warrantly with coverage for the vehicle's first 100,000 miles. guarantee.
Discount and Incentive Info Center

There are a few different incentive plans for Ford dealer employees, and Ford Corporate and affiliates available. The dealer plan is called the "D" Plan and is available to certified dealer employees and their families. Ford also has numerous other programs including military personnel and new college and trade school graduates.

Group Plans and Discounts

  • Friends & Family A/X/Z Plan Discounts
  • D Plan for Dealer Employees & Family
  • New College & Trade School Graduate Discounts

There are always other incentives available to everyone also. The rebate and incentive program links from Ford, Lincoln and Mercury are available below.

Friends & Family A/X/Z Plan Discounts
The AXZ Plan is an offer for Ford Motor Company Corporate employees, retirees, their friends, and their families to purchase discounted vehicles.

The following groups are eligible:

  • Full-time, active employees or retirees
  • Spouses of employees
  • Parents of employees
  • Employee spouse's parents
  • Sons and daughters of employees (including in-laws and stepchildren)
  • Brothers and sisters of employees (including in-laws, half, and step)
  • Grandchildren of employees

Those eligible for the plan should contact the Ford Motor Company employee they are related to or familiar with for more information. The X plan is extended to close business relationships and their employees Ford has.


D Plan for Dealer Employees & Family
Then there is the D Plan, or "Dealer Plan", which doesn't offer a discount as great as the A/X/Z plans, and is available to local dealer employees and their families.


College Grads Discount

Ford offers various discounts for those starving students to finally get out of Mom and Dad's old Volvo and into their own new car. You can use Ford's new Grads Site, or the links provided below to get your discount certificates on eligible vehicles.

Our Parts Department
As the Inland Empire's largest Ford, Lincoln and Mercury parts warehouse stocking nearly $2 million in parts, Citrus Motors is sure to have what you're looking for. If for some reason, we don't have what you're looking for on-site, our 21-person professional parts staff is unrivalled in sourcing whatever you need quickly and efficiently.

When ordering from the Citrus Motors Parts Warehouse, you get the advantage of:

  • A multi-million dollar inventory in Ford, Lincoln and Mercury parts and accessories.
  • Top 20 National Ford and Lincoln/Mercury in tire sales.


Our Full Body Shop

Our master craftsmen in the Citrus Motors Body Shop use the latest technology and techniques to bring even the most badly damaged vehicles back to pristine condition. We work directly with most insurance companies, which means you can bring your vehicle to us and we do the rest, saving you time, money and potential headaches. And you can be assured that everything will be done correctly because your car is in the hands of trained experts with over 80 years of combined experience. Because our body shop is located right here within the dealership, Hertz is onsite to provide rental assistance while your car is in our shop! Give us a call or email for further details and to set up an appointment

Body Shop Hours
Monday to Friday - 7:30am to 5pm

Feel free to give us a call at: Citrus Ford
909-390-0960

Citrus Lincoln / Mercury
909-292-0100

24 hour towing is available through J&M Towing.
Contact J&M Towing at (951)-738-9428


Our Team

At Citrus Motors, our mission is to do more than simply sell you a car, we're out to create a lasting relationship. We want our customers to know they can rely on us to meet all of their automotive needs. And they do. In fact, we have several families who have shopped with us for three generations. That's solid proof that our unrivaled team here at Citrus is providing the kind of dedication, service and integrity that's often hard to find in today's marketplace. Citrus Motors is able to provide this service because we employ a committed team approach that values and rewards honesty, integrity and customer service. Our sales team boasts an average length of service of over 10 years — that shatters the industry average!

We invite you to learn more about the people who make Citrus Motors the Inland Empire’s favorite place to buy a Ford, Lincoln or Mercury vehicle!

A History Of Winning Customer Service
After 50 years of serving the Inland Empire, we know what works and what doesn't for both vehicles and customers. That's why we employ over 90 service professionals, including 36 factory-trained technicians, in our huge 90 bay service department. No Ford service facility in the Inland Empire can compare. But aside from being up-to-date on the latest technology or employing state-of-the-art equipment, we know what's crucial to get the job done right, the first time, on time, every time. That's where our professional service advisors shine. They make sure that you're continually updated on your vehicle's repairs as they occur, so there are no surprises.

And now, you can now even track your vehicle's service on the web! That's right, just enter your service RO number and last name on our home page and you'll see what's been accomplished, when it's expected to be completed and how soon you will be back on the road in your vehicle. Need more detail?


Citrus Motors Ford & Kia
1375 S Woodruff Way
Ontario, California - 91761

Phone: (909) 390-0930
Toll Free: (800) 583-6975
Contact: Mike Satterfield

In Business Since: 1950
Business Hours:
Service is Open from 7:00 am through 6:00 pm Monday through Saturday.

Sales is open from 8am until 9pm 7 days a week


We Accept
Cash, Check, AmEx, Visa, MC, Discover, Other

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